Privacy Policy

Last Updated: July 4, 2023

This Website Privacy Policy applies to cbbsoft.com and micro-saas.ca (collectively referred to as “the Sites”). This Privacy Policy is designed to inform users about our practices regarding the collection, use, and disclosure of information that you may provide via the Sites. By accessing or using the Sites, you agree to the terms of this Privacy Policy. Please read it carefully.

The respect of your private life is of the utmost importance for CBBSOFT Custom Built Business Software Inc., who is responsible for these websites.

This Privacy Policy aims to lay out:

  • the way your personal information is collected and processed. “Personal information” means any information that could identify you, such as your name, your mailing address, your email address, your location, and your IP address
  • your rights regarding your personal information
  • who is responsible for the processing of the collected information
  • to whom the information is transmitted
  • if applicable, the website’s policy regarding cookies.

This Privacy Policy complements the Terms and Conditions that you may find at the following address:

cbbsoft.com/terms-and-conditions

1. COLLECTION OF PERSONAL INFORMATION

We collect information that you provide to us directly, such as when you register for an account, communicate with us, or use our Service. This information may include, but is not limited to, your name, email address, phone number, position title and payment information.

The personal information we collect is collected through the collection methods described in section 2.

2. FORMS AND METHODS OF COLLECTION

Your personal information is collected through the following methods:

  • Order form
  • the Sites contact form
  • Email messages that you send directly to support

We use the collected data for the following purposes:

  • Statistics
  • Contact
  • Managing the website
  • Enhance user experience with the product/service

3. INTERACTIVITY

Your personal information is also collected through the interactivity between you and the website. This personal information is collected through the following methods:

  • Posted Comments
  • Posted Notes

We use the personal information thus collected for the following purposes:

  • Statistics
  • Website management
  • Enhance user experience with the product/service

4. COOKIES AND LOG FILES

We collect information through log files and cookies. These allow us to process statistics and information about traffic on the Website, to ease navigation, and to improve your experience for your comfort.

a) Cookies used by the Website

The cookie files used on the Website are the following:

  • Pages visited and made queries to access information on the Sites
  • Day and time of connection

The use of such files allows us to achieve the following purposes:

  • Improvement of the service and personalized welcome
  • Statistical surveys

By using the Website, cookies from the following third parties may be saved on your hard disk:

https://auth0.com

These websites have their own privacy policy and terms and condition that may be different than ours. We invite to look at the privacy policies and terms and conditions from these websites.

b) Objection to the use of cookies and log files by the Website

You have the right to object to the recording of these cookies and log files by configuring your web browser.

Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation shall not be considered of our making.

5. SHARING PERSONAL INFORMATION

We are committed to not selling to third parties or otherwise commercialize the personal information we collect. However, we may share this information with third parties for the following reasons:

  • Securing user profile and login information

If you do wish that we not share your personal information with third parties, you may object at the time of collection or at any time thereafter, as described in the “Right of objection and of withdrawal” section.

6. STORAGE PERIOD OF PERSONAL INFORMATION

The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: 1 year.

7. HOSTING OF PERSONAL INFORMATION

Our website is hosted by: Amazon Web Services, Inc, located at the following address:

410 Terry Avenue North Seattle, WA 98109 United States.

Personal information we collect, and process is exclusively hosted in Canada.

8. CONTROLLER

a) Controller

The “Controller” is Peter Lach. The Controller may be contacted as follows:

The Controller may be contacted by by email at [email protected], Monday to Friday from 9AM to 5PM PST.

The Controller is in charge of determining the purposes for which personal information is processed and the means of such processing.

b) Obligations of the Controller

The Controller is committed to protecting the personal information collected, not to transmit it to third parties without informing you, and to respect the purposes for which personal information was collected.

In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notifying you.

9. RIGHT OF OBJECTION AND OF WITHDRAWAL

You have the right to object to the processing of your personal information by the Sites (“right to object”). You also have the right to request that your personal information not appear, for example, on a mailing list (“right to withdraw”).

If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:

The user must submit a request to the Controller at the email address indicated above.

10. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL

You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:

The user must submit a request to the Controller at the email address indicated above.

If you have a personal account, you may request its removal by following the procedure described hereinafter:

The user must send an email to the Controller. This email must contain information on the account (associated tenant and email address).

11. SECURITY

Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.

To ensure the security of your personal information, we use the following methods:

  • SSL (Security Sockets Layer) Protocol
  • Access management – person authorized
  • Access management – person concerned
  • Network surveillance software
  • Automatic backup
  • Digital certificates
  • Username/password
  • Firewalls
  • MFA – Multi Factor Authentication

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure complete security, and transmitting personal information on the Internet always contains an element of risk.

12. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may be viewed at all times at the following address:

cbbsoft.com/privacy-policy

We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.

You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.

However, in the event of a substantial change to our Privacy Policy, we will notify you as follows:

  • Push notification when users will access the Website
  • Email to the email address provided in the user’s account

13. ACCEPTANCE OF OUR PRIVACY POLICY

By using the Sites, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies.

14. APPLICABLE LAW

We are committed to ensuring compliance with all applicable legislation, including, but not limited to:

  • the Criminal Code (R.S.C., 1985, c. C-46);
  • Canada’s anti-spam legislation (CASL);
  • the National Security Act, 2017 (S.C. 2019, c. 13);
  • the Communications Security Establishment Act (S.C. 2019, c. 13, s. 76);
  • the Security of Information Act (R.S.C., 1985, c. O-5);
  • the Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5)